About
Charn is an accomplished interaction and product designer with a robust background in design, engineering, and management. He has a proven track record in designing user-centric products and experiences.

Charn holds an MA/MSc in Innovation Design Engineering from the Royal College of Art and Imperial College London, and a BSc in Design, Business, and Technology Management from Thammasat University.
Work experiences
Product Designer
Riverlane, Cambridge, United Kingdom
July 2023 – September 2023 (Summer internship during Master’s degree study)
  • Designed and Delivered visionary wireframes and high-fidelity user interfaces for the MVP of the open-source platform that simplifies quantum experiment management before the product successfully launched to the market.
  • Highlighted potential features could help non-expert users to intuitively run automated quantum experiments and easily understand analyses to improve parameter configurations.
  • Developed the first design system for the product and the design team. Collaborated with developers to implement designs, ensuring a seamless translation of design specifications into code and maintaining design integrity throughout the development process.
Product Designer
Oho Chat, Bangkok, Thailand
October 2020 – June 2023
  • Led the design development of a spin-off company product named OhoChat, an omnichannel chat-integrated platform for customer support.
  • Identified user pain points and market opportunities, leading to a major pivot in product direction — shifting a chatbot builder into a robust platform where admin teams can collaborate effectively, improving customer response time and satisfaction. Contributed to all phases of early-stage development, from idea sketching to public launch.
  • Designed and delivered web application and mobile user interfaces that are both intuitive and scalable, introducing numerous features through iterative design experiments. Successfully integrated these features into the product’s core values to attract more businesses to use our service.
  • Facilitated design sprints that aligned product roadmap with user insights and market demands. Controlled the pace of design development to align with feature release milestones.
  • Conducted in-depth user studies, A/B testing, and usability evaluations from tracking behavioral data to measure usage of features and improve product onboarding tutorials.
  • Collaborated with cross-functional teams, including management level, developers,  marketing, and users to create new user stories and refine product backlogs.
  • Established a set of design system and variable components that streamlined the design process and improved consistency across the product.
UX/UI Designer
Boonmee Lab, Bangkok, Thailand
August 2019 – June 2023
  • Designed user experiences and delivered high-fidelity prototypes for commission projects ranging from web applications to interactive data visualization solutions for a wide range of clients, including enterprise businesses, research institutions, universities, and government organizations.
  • Leveraged a variety of data visualization techniques to to transform raw data into meaningful insights. Designed dynamic charts, graphs, and heat maps combined with intuitive user interfaces that allowed users to interact with data, revealing trends and patterns that were previously difficult to explore.
  • Conducted user research and internal workshops with clients to unpack complex datasets, user pain points, and translate finding into prioritized goals.
  • Delivered presentations and design proposals, ensuring clear communication of design rationale and project progress.
  • Developed reusable component libraries for data visualization projects, ensuring consistency and efficiency across multiple projects.
Design consultant
The Asia Foundation Thailand, Bangkok, Thailand
October 2018 – March 2023
  • Collaborated closely with the Project Director and research team to conceptualize and develop website solutions aimed at addressing social inequality and enhancing educational opportunities.
  • Applied user experience design best practices to create intuitive, accessible, and impactful website interfaces such as a portal pulled together educational resources for school students to use freely during COVID-19 pandemic and an online resources for instructional leadership in education.
  • Provided expert guidance on design thinking principles to drive the project’s vision and design concepts.
  • Created a series of data visualizations and graphic elements that made research findings more accessible and engaging for users.
Education
MA Innovation Design Engineering
Royal College of Art, United Kingdom
September 2022 – August 2024
MSC Innovation Design Engineering
Imperial College London, United Kingdom
September 2022 – August 2024
BSC Design, Business, and Technology Management
Thammasat University, Thailand
August 2014 – March 2018